Contact

Move Product Fast is operated by Organization XIII Inc. d/b/a Vortex for Vortex-owned e-commerce operations.

Customer support

Email support@mpf.vortex.nyc for order questions, tracking help, return or refund review, damaged-item claims, warranty questions, or policy questions.

What to include

Include your order number, the email used at checkout, and a short description of the issue. For damaged, defective, or wrong-item claims, include photos so support can review the request faster.

Response expectations

Support reviews customer requests by email. Checkout shows the final delivered total before payment, and order confirmations are sent through Shopify after checkout.

Store Policies · Privacy Policy · Terms of Service

Move Product Fast is operated by Organization XIII Inc. d/b/a Vortex. Contact: support@mpf.vortex.nyc. Last updated 2026-06-16.